Tennessee Insurance License Fingerprinting

Quick Answer:

  • All Tennessee resident applicants must complete fingerprinting through IdentoGO as part of the background check process
  • Schedule your appointment within 2 weeks of registering—if you miss this window, you'll need to re-register and pay again
  • Processing costs approximately $37-42, and results are typically transmitted within 2-3 business days

This comprehensive screening is standard across most states for insurance licensing.

How to Complete Tennessee Insurance Fingerprinting

Step 1: Register Online

Tennessee uses IdentoGOTennessee Locations (operated by IDEMIA) for fingerprint processing. To register:

  1. Visit tn.state.identogo.comTn.state.identogo.com
  2. Click "Schedule New Appointment"
  3. Enter the ORI code: TN920680Z (for Insurance Producer)
  4. Follow prompts to enter your personal information
  5. Select your preferred location and appointment time
  6. Pay the processing fee

You can also register by phone at (855) 226-2937, Monday-Friday, 8am-4:30pm CT.

Step 2: Attend Your Appointment

Critical deadline: You must have your fingerprints captured within 2 weeks of registering. If you miss this window, your registration expires, and you'll need to re-register and pay again.

What to bring:

  • Valid government-issued photo ID (driver's license, passport, military ID, or state ID card)
  • A secondary form of identification may be requested
  • Your IdentoGO confirmation/registration number

Acceptable IDs are listed in IdentoGO's acceptable identification documentGeneral TN_7 Acceptable Forms Of Identification.pdf Uploads.

Step 3: Get Fingerprinted

The appointment itself is quick—typically 10-15 minutes:

  1. Check in with the enrollment agent
  2. Present your identification
  3. Have your fingerprints captured electronically (LiveScan technology—no ink)
  4. Receive a signed receipt as proof of completion

LiveScan fingerprinting is digital, fast, and clean. The enrollment agent rolls your fingers across a glass plate that captures prints electronically.

Step 4: Wait for Processing

After your appointment:

  • Fingerprints are electronically submitted to TBI and FBI
  • Results are typically processed within 2-3 business days
  • Results are sent directly to the Tennessee Department of Commerce & Insurance
  • You don't need to take any additional action unless there's an issue

IdentoGO Locations in Tennessee

IdentoGO operates numerous fingerprinting locations throughout Tennessee, including sites in:

  • Nashville
  • Memphis
  • Knoxville
  • Chattanooga
  • Clarksville
  • Murfreesboro
  • And many other cities statewide

When scheduling, you can search by zip code or browse available locations. Choose the site most convenient for your schedule and location.

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Fingerprinting Costs

The current processing fee for Tennessee insurance producer fingerprinting is approximately $37-42. This fee covers:

  • Electronic fingerprint capture
  • TBI background check processing
  • FBI background check processing
  • Transmission of results to the Tennessee DCI

Payment is made directly to IdentoGO during registration (credit/debit card accepted) or at the time of your appointment.

The Fingerprint Policy and Acknowledgement Form

In addition to fingerprinting, you must submit a signed Fingerprint Policy and Acknowledgement Form. This form is separate from the IdentoGO appointment and must be submitted to the Tennessee Department of Commerce & Insurance.

Where to find it: Download from the Tennessee DCI websiteInsurance Agent Producer Resources Licensing Packets Instructions Forms.html Commerce

How to submit:

  • Email: ce.agent.licensing@state.tn.us
  • Fax: (615) 532-2862
  • NIPR Attachment Warehouse (when submitting your license application)

Your license application cannot be approved without this signed form on file.

Timing Your Fingerprinting

You can complete fingerprinting before or after passing your exam. Strategic timing helps streamline your overall licensing process:

Option 1: Before the exam

Complete fingerprinting while studying. By the time you pass, your background check may already be processed, eliminating one wait period.

Option 2: Same day as exam

Schedule your fingerprint appointment for the same day as your exam (before or after). This consolidates your trips and keeps momentum.

Option 3: Day after exam

If you pass, immediately schedule fingerprinting for the next available appointment. This minimizes delay between exam and application.

The goal is preventing fingerprinting from becoming a bottleneck in your timeline.

What If You Have a Criminal History?

Having a criminal record doesn't automatically disqualify you from obtaining a Tennessee insurance license. The Department of Commerce & Insurance reviews each case individually, considering factors such as:

  • Nature and severity of the offense
  • Time elapsed since the conviction
  • Evidence of rehabilitation
  • Relevance to insurance industry duties

Minor offenses and old convictions may not prevent licensing. Serious crimes involving dishonesty, fraud, or breach of trust face more scrutiny.

If you have concerns about your background:

  • Be completely honest on your application—false statements are grounds for denial
  • Prepare documentation showing rehabilitation and good character
  • Consider consulting the DCI before applying if you're uncertain about eligibility

Out-of-State or Unable to Visit a Location?

If you're a Tennessee resident who cannot visit an IdentoGO location (due to disability or temporary out-of-state residence), alternative options exist:

Card Scan Service: IdentoGO offers a non-resident card scan service that converts traditional fingerprint cards to electronic records. This involves:

  1. Registering online at IdentoGO
  2. Having fingerprints taken on an FD-258 fingerprint card by a qualified technician
  3. Mailing the card to IdentoGO for processing

This option takes longer than in-person LiveScan and should only be used when necessary.

Troubleshooting Common Issues

Rejected Fingerprints

Some individuals have fingerprints that are difficult to capture clearly (due to age, occupation, or skin conditions). If your prints are rejected:

  • You'll receive a rejection notice with a TCR number
  • Schedule a reprint appointment through IdentoGO
  • Reprints are typically free if scheduled promptly

Missed Appointment

If you miss your scheduled appointment:

  • You may forfeit your fee if not rescheduled within the two-week window
  • Contact IdentoGO at (855) 226-2937 to discuss options
  • You may need to re-register and pay again

Name Discrepancies

Ensure the name on your IdentoGO registration matches your exam registration and license application exactly. Discrepancies can cause processing delays.

After Fingerprinting: Next Steps

Once fingerprinting is complete:

  1. Keep your receipt as proof of completion
  2. Submit your signed Fingerprint Policy and Acknowledgement Form
  3. Wait 48 hours after passing your exam, then submit your license application through NIPRLicensing Center State Requirements Tennessee Resident Licensing Individual Nipr.com
  4. Your background check results will be matched to your application during processing

For complete application guidance, see our guide on how to become an insurance agentPre License How To Become An Insurance Agent With No Experience Resources.

Ready to Get Started?

Fingerprinting is just one step in your licensing journey. Complete it efficiently, and you'll be one step closer to your Tennessee insurance license.

If you haven't started your exam preparation yet, Aceable Insurance offers Tennessee-approved pre-licensing courses designed to help you pass on your first attempt. Get licensed, get fingerprinted, and start your new career.

Start Your Insurance Journey with Confidence

Aceable Insurance gives you the tools to get licensed, get hired, and start earning faster.

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