California Insurance Exam Fees and Retake Policies

Quick Answer

  • California Department of Insurance sets the base exam fee, plus PSI Services LLC charges a $43 convenience fee for testing at PSI locations or via remote proctoring
  • No waiting period between exam attempts—you can reschedule immediately after a failed exam, but must pay full fees again for each retake
  • Testing at the CDI's Los Angeles location eliminates the $43 PSI convenience fee, offering the most economical option for Southern California candidates

California insurance exam fees consist of two components: the base examination fee set by the California Department of Insurance and an optional $43 convenience fee charged by PSI Services LLC for testing at their locations or through remote proctoring. Testing at the CDI's Los Angeles examination center eliminates the convenience fee. If you don't pass on your first attempt, you can retake the exam immediately without any mandatory waiting period, though you'll pay full fees again for each attempt.

What does it cost to take the California insurance exam?

The California Department of Insurance (CDI) establishes the base examination fee for all insurance licensing exams in the state. PSI Services LLC, California's contracted testing vendor, administers the exams and adds a convenience fee for certain testing options.

Base examination fee

The California Department of Insurance charges an examination fee that must be paid when you schedule your exam appointment. This fee covers the cost of exam development, administration, and score reporting. You'll pay this base fee regardless of which testing option you choose.

Payment must be made by credit card, debit card, voucher, or electronic check at the time of reservation through PSI's scheduling system. The CDI sets these fees by statute, and they apply to all major lines of authority including Life, Accident & Health, Property, Casualty, and Personal Lines.

PSI convenience fee: $43

PSI Services LLC charges a $43 convenience fee when you choose to test at one of their locations statewide or through their remote online proctored examination option (PSI Bridge). This convenience fee provides access to PSI's expanded testing network and flexible scheduling options.

The $43 convenience fee became effective December 15, 2022, and applies whether you test in person at a PSI center or remotely from home. This fee is separate from and in addition to the California Department of Insurance's base examination fee.

Free testing option: CDI Los Angeles location

The California Department of Insurance operates one examination center in Los Angeles that offers testing at no additional convenience fee. You'll only pay the base CDI examination fee when testing at this location, making it the most economical choice for candidates who can travel there.

The Los Angeles CDI location provides the same examination as PSI centers, and your test results are processed identically. If you live in Southern California, testing at the CDI center can save you the $43 PSI convenience fee on each exam attempt.

How do you schedule your California insurance exam?

Scheduling your exam through PSI Services LLC takes just a few minutes and can be completed entirely online. Understanding the scheduling process helps you avoid delays and start your careerPre License How To Become An Insurance Agent With No Experience Resources efficiently.

Online scheduling through PSI

Visit the PSI Services LLC website and create an account using the exact name that appears on your government-issued identification. Any discrepancies between your registration name and ID will prevent you from taking the exam and could result in forfeiting your examination fee.

You can schedule your exam online 24/7 or by calling PSI's California customer service at (833) 518-7456. The scheduling system shows available appointments at all testing locations, including both PSI centers statewide and the CDI's Los Angeles location.

Minimum 2-day advance scheduling requirement

California requires all exams to be scheduled at least two days in advance. For example, if you want to test on Monday, you must complete your reservation by 4:00 PM Pacific Time on the previous Saturday. This advance notice allows the testing centers to prepare materials and verify your eligibility.

During busy periods, popular time slots may fill several days or even weeks in advance. Scheduling your exam immediately after completing your pre-licensing education gives you the widest selection of available appointments.

Remote testing option

PSI Bridge provides remote online proctored testing that lets you take your California insurance exam from home or any private location with a compatible computer. The $43 convenience fee applies to remote testing just as it does for in-person PSI center testing.

Before scheduling a remote exam, use PSI Bridge's compatibility check tool to confirm your computer, webcam, and internet connection meet technical requirements. The PSI Bridge platform requires Google Chrome browser and a moveable webcam for security monitoring throughout the examination.

Remote testing includes the same security measures as in-person testing, including 360-degree room scans, continuous video monitoring, and screen sharing. You'll need a private, quiet space free from interruptions during the entire 3 hour and 25 minute exam period.

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What is California's exam retake policy?

California allows immediate retakes after a failed examination attempt, giving you flexibility to try again as soon as you're ready. However, you must understand the financial and timeline implications of retaking.

No mandatory waiting period

Unlike some states that impose waiting periods of 24 hours, 7 days, or even 30 days between exam attempts, California permits immediate rescheduling. As soon as you receive your fail notification, you can log into PSI's scheduling system and book your next attempt.

This policy benefits candidates who were close to passing and feel confident they can succeed with just a few more hours of focused study. You can theoretically retake the exam the very next day if appointments are available.

Full fees required for each attempt

Every exam attempt requires payment of full fees—both the CDI base examination fee and the $43 PSI convenience fee if applicable. There are no discounts for retakes, regardless of how many times you've previously attempted the exam.

If you fail three times, you've paid triple the fees. This financial reality makes thorough preparation essential before your first attempt. Using quality study materials and exam prepPre License How To Study Insurance Licensing Exam Resources significantly increases your first-time pass rate and saves money on retake fees.

One-year deadline from application submission

While California doesn't limit the number of retake attempts, you must pass your licensing exam within one year from the date the California Department of Insurance receives your initial license application. This deadline applies regardless of how many attempts you make.

If you haven't passed within the one-year window, your application expires and you must submit a new application with all required documents and fees. This policy encourages candidates to prepare adequately before beginning the licensing process.

What happens if you fail the California insurance exam?

Receiving a fail notification is disappointing, but it's not the end of your licensing journey. California provides resources to help you identify weaknesses and prepare for your next attempt.

Immediate score reporting

You'll see your pass or fail status immediately upon completing the exam. PSI also emails you a detailed score report within minutes of finishing. For candidates who pass, this immediate notification allows you to proceed with fingerprinting and application submission right away.

If you don't pass, the score report includes a diagnostic breakdown showing how many questions you answered correctly in each content area. This diagnostic helps you identify specific topics requiring additional study before your retake attempt.

Understanding your diagnostic report

Your diagnostic report doesn't show individual questions or answers—California protects exam security by not releasing specific questions. However, the report shows your performance by major content category, such as "General Insurance Concepts," "California Insurance Code," "Product Knowledge," and "Ethics."

Use this diagnostic information strategically. If you scored poorly in California Insurance Code questions but well on general concepts, focus your retake preparation specifically on state laws and regulations. Targeted studying is more efficient than reviewing all material equally.

Rescheduling your next attempt

To reschedule, log into PSI's system and select a new exam date. Remember the 2-day minimum advance scheduling requirement. Most candidates benefit from waiting at least 3-7 days to allow adequate study time addressing their weak areas.

You'll receive a new confirmation email with your rescheduled appointment details. Bring the same government-issued ID you used for your first attempt to maintain consistency in your records.

How can you avoid retake fees and pass on your first attempt?

The best way to save money on California insurance exam fees is passing on your first try. Strategic preparation significantly improves your chances of first-time success.

Complete comprehensive pre-licensing education

California requires 12 hours of Ethics & California Insurance Code education, but this covers only about 30% of the exam content. The remaining 70% tests your knowledge of insurance products, concepts, and general regulations that aren't included in the mandatory 12-hour course.

Quality exam preparation programs provide comprehensive coverage of all tested topics. These programs align their content with PSI's published examination content outlines, ensuring you study exactly what appears on the test.

Use practice exams effectively

Practice exams are the single most valuable study tool for insurance licensing. They help you identify knowledge gaps, build familiarity with question formats, and develop time management skills for the actual exam.

Take multiple full-length practice exams under timed conditions. Aim to consistently score 75% or higher on practice exams before scheduling your actual test. This buffer above the 60% passing score gives you confidence that you're truly ready.

Schedule strategically

Don't schedule your exam until you've completed your education and scored well on practice tests. While the 2-day minimum advance requirement seems short, giving yourself 1-2 weeks between finishing your course and testing allows the material to solidify.

However, don't wait too long—information fades from memory over time. The sweet spot is typically 3-10 days after completing your final practice exam. This timing keeps information fresh while giving you enough distance to review confidently.

What about exam fees for additional lines of authority?

If you want to sell multiple types of insurance, you'll need to pass separate exams for each major line of authority. California offers separate exams for Life, Accident & Health, Property, Casualty, and Personal Lines.

Each exam requires full payment of fees. However, you can schedule multiple exams on the same day or in close succession, depending on appointment availability. Some candidates prefer taking one exam at a time to focus their study efforts, while others prepare comprehensively for multiple lines and test for several licenses within a few weeks.

Your 12-hour Ethics & California Insurance Code education requirement is completed just once and applies to all lines of authority. You don't need to repeat this education for additional licenses.

Are there any exam fee exemptions or discounts in California?

California doesn't offer exam fee waivers or discounts based on financial need, military service, or other factors. All candidates pay the same fees regardless of their circumstances.

However, certain professional designations can exempt you from pre-licensing education requirements, potentially saving you time and money on course fees. Designation holders including CLU (Chartered Life Underwriter), CPCU (Chartered Property Casualty Underwriter), and other recognized credentials may be exempt from line-specific education, though you still must complete the 12-hour Ethics & Code course.

These exemptions don't reduce exam fees—they simply allow you to schedule your exam without completing additional education requirements. Check the California Department of Insurance website for the complete list of qualifying designations.

How do California exam fees compare to other states?

California's exam fee structure is comparable to most other states. Many states charge base examination fees in similar ranges and contract with either PSI or Pearson VUE as testing vendors, both of which charge convenience fees for their expanded testing networks.

Some states include exam fees in their overall licensing fees, while others charge them separately. California's transparent fee structure—with a clearly defined base fee and optional convenience fee—makes it easy to understand your total costs before scheduling.

The option to test at the CDI's Los Angeles location without convenience fees is actually more economical than many states that don't offer a free testing alternative. This free option ensures cost doesn't become a barrier for candidates who can access the Los Angeles facility.

Start your California licensing journey prepared to pass

Understanding exam fees and retake policies helps you budget appropriately for your licensing journey. More importantly, it emphasizes the value of thorough preparation—passing on your first attempt saves both money and time.

Aceable Insurance provides comprehensive exam preparation that goes beyond California's required 12-hour Ethics & Code education. Our students benefit from practice exams, detailed explanations, and study materials aligned with PSI's testing content. When you're confident in your preparation, you can approach your examPre License Tips Becoming A Successful Insurance Agent Resources knowing you've done everything possible to succeed on your first attempt. Start your preparation today and join the thousands of California agents who've launched successful careers with Aceable Insurance.

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